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SHIPPING POLICY

At Auren, we want your favorite products to reach you as quickly and safely as possible. All orders are processed within 1–2 business days and shipped via trusted carriers to ensure your items arrive in perfect condition.

Standard shipping takes 3–5 business days within the continental US, with free shipping. Express shipping options are also available at checkout. Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.

RETURN & EXCHANGE POLICY

We want you to love every Auren product. If something isn't right, you can return unopened items within 30 days of purchase for a full refund or exchange — no complicated process, no hard feelings.

To start a return, simply contact us at contact@auren-sz.com with your order number, and our team will guide you through the next steps. Refunds are processed within 5–7 business days once we receive your return. Your satisfaction is always our priority.

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